{"id":16,"date":"2024-07-23T06:11:12","date_gmt":"2024-07-23T06:11:12","guid":{"rendered":"http:\/\/sw-themes.com\/porto_dummy\/?page_id=16"},"modified":"2026-09-29T23:00:36","modified_gmt":"2026-09-29T21:00:36","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/buyphone.be\/en\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16\" class=\"elementor elementor-16\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8dc9bd e-flex e-con-boxed e-con e-parent\" data-id=\"c8dc9bd\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-aa46335 e-con-full e-flex e-con e-child\" data-id=\"aa46335\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t<div class=\"elementor-element elementor-element-37e7709 e-con-full e-flex e-con e-child\" data-id=\"37e7709\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-55b944a elementor-widget elementor-widget-porto_info_box\" data-id=\"55b944a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_info_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-sicon-box style_1 default-icon\"><div class=\"porto-sicon-default\"><div class=\"porto-just-icon-wrapper porto-sicon-img  porto-icon-d751713988987e9331980363e24189ce\" style=\"\"><img decoding=\"async\" class=\"img-icon\" alt=\"\" src=\"https:\/\/buyphone.be\/wp-content\/uploads\/2024\/07\/shop50-question-icon.png\" width=\"61\" height=\"61\" \/><\/div><\/div><div class=\"porto-sicon-header\"><h1 class=\"porto-sicon-title\" style=\"\">Need Any Help?<\/h1><p >We are here to help you with any question.<\/p><\/div> <!-- header --><\/div><!-- porto-sicon-box -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ebe5d79 elementor-widget elementor-widget-porto_contact_form\" data-id=\"ebe5d79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_contact_form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6645-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"6645\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/16#wpcf7-f6645-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6645\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.2\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6645-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p style=\"margin-bottom: 21px;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" id=\"contact-name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name *\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><\/p>\n<p style=\"margin-bottom: 21px;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-control\" id=\"contact-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail *\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><\/p>\n<p style=\"margin-bottom: 21px;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" id=\"contact-phone\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone *\" value=\"\" type=\"text\" name=\"your-phone\" \/><\/span><\/p>\n<p style=\"margin-bottom: 21px;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"8\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required form-control\" id=\"contact-message\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Message *\" name=\"your-message\"><\/textarea><\/span><\/p>\n<p style=\"margin-bottom: 13px;\"><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-primary\" type=\"submit\" value=\"Submit\" \/><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7642331 e-con-full e-flex e-con e-child\" data-id=\"7642331\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-802647f e-con-full e-flex e-con e-child\" data-id=\"802647f\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-3adc7a6 elementor-widget elementor-widget-porto_info_box\" data-id=\"3adc7a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_info_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-sicon-box style_1 default-icon\"><div class=\"porto-sicon-default\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"\"><i class=\"fas fa-mail-bulk\"><\/i><\/div><\/div><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"\">Stay in Touch<\/h3><p >Follow, Like, and Reach Out Anytime!<\/p><\/div> <!-- header --><\/div><!-- porto-sicon-box -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68cdcc6 elementor-widget elementor-widget-porto_info_box\" data-id=\"68cdcc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_info_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a aria-label=\"E-mail\" class=\"porto-sicon-box-link\" href=\"mailto:wereply@buyphone.be\" target=\"_blank\" rel=\"noopener noreferrer\"><div class=\"porto-sicon-box style_2 default-icon\"><div class=\"porto-sicon-default\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"\"><i class=\"Simple-Line-Icons-envelope-letter\"><\/i><\/div><\/div><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"\">E-mail<\/h3><p >wereply@buyphone.be<\/p><\/div> <!-- header --><\/div><!-- porto-sicon-box --><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ef85e8 elementor-widget elementor-widget-porto_info_box\" data-id=\"6ef85e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_info_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a aria-label=\"Facebook\" class=\"porto-sicon-box-link\" href=\"https:\/\/www.facebook.com\/buyphone.be\" target=\"_blank\" rel=\"noopener noreferrer\"><div class=\"porto-sicon-box style_2 default-icon\"><div class=\"porto-sicon-default\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"\"><i class=\"Simple-Line-Icons-social-facebook\"><\/i><\/div><\/div><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"\">Facebook<\/h3><p >buyphone.be<\/p><\/div> <!-- header --><\/div><!-- porto-sicon-box --><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e2f72d elementor-widget elementor-widget-porto_info_box\" data-id=\"9e2f72d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_info_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a aria-label=\"X (Twitter)\" class=\"porto-sicon-box-link\" href=\"https:\/\/x.com\/buyphonebe\" target=\"_blank\" rel=\"noopener noreferrer\"><div class=\"porto-sicon-box style_2 default-icon\"><div class=\"porto-sicon-default\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"\"><i class=\"fab fa-x-twitter\"><\/i><\/div><\/div><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"\">X (Twitter)<\/h3><p >buyphone.be<\/p><\/div> <!-- header --><\/div><!-- porto-sicon-box --><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4179bd1 elementor-widget elementor-widget-porto_info_box\" data-id=\"4179bd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_info_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a aria-label=\"Instagram\" class=\"porto-sicon-box-link\" href=\"https:\/\/www.instagram.com\/buyphone.be\" target=\"_blank\" rel=\"noopener noreferrer\"><div class=\"porto-sicon-box style_2 default-icon\"><div class=\"porto-sicon-default\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"\"><i class=\"Simple-Line-Icons-social-instagram\"><\/i><\/div><\/div><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"\">Instagram<\/h3><p >buyphone.be<\/p><\/div> <!-- header --><\/div><!-- porto-sicon-box --><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00657e4 elementor-widget elementor-widget-porto_info_box\" data-id=\"00657e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_info_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a aria-label=\"Telegram\" class=\"porto-sicon-box-link\" href=\"https:\/\/t.me\/buyphonebe\" target=\"_blank\" rel=\"noopener noreferrer\"><div class=\"porto-sicon-box style_2 default-icon\"><div class=\"porto-sicon-default\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"\"><i class=\"far fa-paper-plane\"><\/i><\/div><\/div><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"\">Telegram<\/h3><p >buyphonebe<\/p><\/div> <!-- header --><\/div><!-- porto-sicon-box --><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa3c031 elementor-widget elementor-widget-porto_button\" data-id=\"fa3c031\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a class=\"btn btn-md btn-default btn-icon\" href=\"#\"><i class=\"porto-icon-chat\"><\/i><span >Online Chat<\/span><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"porto_stretch_css stretch_row_css elementor-element elementor-element-8a29a32 e-flex e-con-boxed e-con e-parent\" data-id=\"8a29a32\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-0098dec elementor-widget elementor-widget-heading\" data-id=\"0098dec\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"faq\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c23e9f elementor-widget-divider--view-line_text elementor-widget-divider--element-align-left elementor-widget elementor-widget-divider\" data-id=\"1c23e9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<h3 class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\tProduct\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dc10de elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-porto_faqs\" data-id=\"9dc10de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_faqs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-faqs porto-faqs6jxd wpb_content_element \">\r\n\t<div class=\"page-faqs clearfix\" id=\"porto_faqs_ycdv\">\r\n\r\n\t\t\r\n\t\t\r\n\t\t<div class=\"faq-row faqs-container\">\r\n\t\t\t\r\n<div class=\"faq product post-2631 type-faq status-publish hentry faq_cat-product\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>Are your products genuine Apple?<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Are your products genuine Apple?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/buyphone.be\/en\/author\/admin\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2026-06-05T20:20:39+02:00<\/span>\n<p class=\"wp-block-paragraph\">Yes. Every product we sell is 100% genuine Apple. Whether it's a replacement battery, a single AirPod, a charging case or a cable, you receive authentic Apple parts \u2014 the exact same quality as the components in a new Apple device.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We never sell imitations or unbranded copies. When you buy from buyphone, you get the real thing.<\/p>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\r\n<div class=\"faq product post-2629 type-faq status-publish hentry faq_cat-product\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>Do your products come with a warranty?<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Do your products come with a warranty?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/buyphone.be\/en\/author\/admin\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2026-06-05T20:20:58+02:00<\/span>\n<p class=\"wp-block-paragraph\">Yes. All our products are covered by the 2-year legal warranty of conformity for consumers, in line with EU and Belgian law. If a product proves defective within this period, we will repair, replace or refund it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For business-to-business (B2B) purchases, the warranty period is 1 year, as permitted between professionals.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To make a claim, simply contact our team with your order number and a description of the issue.<\/p>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\t\t<\/div>\r\n\r\n\t\t\r\n\t<\/div>\r\n\r\n\t\r\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37fdb9a elementor-widget-divider--view-line_text elementor-widget-divider--element-align-left elementor-widget elementor-widget-divider\" data-id=\"37fdb9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<h3 class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\tOrders\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34254c7 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-porto_faqs\" data-id=\"34254c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_faqs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-faqs porto-faqslzhb wpb_content_element \">\r\n\t<div class=\"page-faqs clearfix\" id=\"porto_faqs_vo0v\">\r\n\r\n\t\t\r\n\t\t\r\n\t\t<div class=\"faq-row faqs-container\">\r\n\t\t\t\r\n<div class=\"faq orders post-6821 type-faq status-publish hentry faq_cat-orders\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>What happens after I place an order?<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">What happens after I place an order?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/buyphone.be\/en\/author\/admin\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2024-12-27T19:49:31+01:00<\/span>\n<p class=\"wp-block-paragraph\">Once your order is completed, you\u2019ll receive an email confirmation containing all the details of your purchase. This includes the list of items ordered, your billing and shipping addresses, and the selected payment method.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions or need assistance, feel free to contact our customer service team at <strong><a>wereply@buyphone.be<\/a><\/strong>. We're here to help!<\/p>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\r\n<div class=\"faq orders post-6819 type-faq status-publish hentry faq_cat-orders\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>How long will delivery take?<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">How long will delivery take?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/buyphone.be\/en\/author\/admin\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2024-12-27T19:40:53+01:00<\/span>\n<p class=\"wp-block-paragraph\">Most of our orders are shipped the same day if placed before 3 PM. However, delivery times may vary depending on the item and destination country:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Belgium<\/strong>: 24\u201348 hours<\/li>\n\n\n\n<li><strong>France, Germany, and the Netherlands<\/strong>: 48\u201372 hours<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We always strive to process and deliver your orders as quickly as possible!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\r\n<div class=\"faq orders post-6813 type-faq status-publish hentry faq_cat-orders\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>What are the shipping fees for online store orders?<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">What are the shipping fees for online store orders?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/buyphone.be\/en\/author\/admin\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2024-12-27T19:13:40+01:00<\/span>\n<p class=\"wp-block-paragraph\">Our shipping fees are determined based on the size and weight of the package. As a result, each product has a different shipping cost, which is calculated and displayed on your invoice. You can review the shipping costs for your current order directly from your shopping cart.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Good news!<\/strong> Shipping is <strong>FREE<\/strong> for all orders over \u20ac79.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\r\n<div class=\"faq orders post-6520 type-faq status-publish hentry faq_cat-orders\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>Will I receive an invoice for my order?<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Will I receive an invoice for my order?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/buyphone.be\/en\/author\/admin\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2024-12-16T17:09:01+01:00<\/span>\n<p class=\"wp-block-paragraph\">Depending on the type of products you order, you will receive either an electronic invoice via email or a paper invoice included with your package.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\r\n<div class=\"faq orders post-2627 type-faq status-publish hentry faq_cat-orders\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>What is your return policy?<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">What is your return policy?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/buyphone.be\/en\/author\/admin\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2024-12-16T12:26:04+01:00<\/span>\n<p class=\"wp-block-paragraph\">Customers have 14 days from the delivery date to return their purchase, as per EU Directive 2011\/83\/UE. Items must be unused, undamaged, in their original packaging, and accompanied by all accessories and proof of purchase. Returns are at the customer's expense. Some items, such as personalized or opened products (e.g., software or media), are non-returnable. Refunds are processed within 30 days of acceptance of the returned item, excluding shipping fees.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For more details or to access the return form, visit our returns page.<\/p>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\t\t<\/div>\r\n\r\n\t\t\r\n\t<\/div>\r\n\r\n\t\r\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ea8be7 elementor-widget-divider--view-line_text elementor-widget-divider--element-align-left elementor-widget elementor-widget-divider\" data-id=\"2ea8be7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<h3 class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\tPayments\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8848f0f elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-porto_faqs\" data-id=\"8848f0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_faqs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-faqs porto-faqsf3gy wpb_content_element \">\r\n\t<div class=\"page-faqs clearfix\" id=\"porto_faqs_jr57\">\r\n\r\n\t\t\r\n\t\t\r\n\t\t<div class=\"faq-row faqs-container\">\r\n\t\t\t\r\n<div class=\"faq payments post-6820 type-faq status-publish hentry faq_cat-payments\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>Are purchases made on the online store secure? Is my data protected?<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Are purchases made on the online store secure? Is my data protected?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/buyphone.be\/en\/author\/admin\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2024-12-27T19:43:21+01:00<\/span>\n<p class=\"wp-block-paragraph\">We take the protection of your personal data very seriously. Our processes fully comply with the strict provisions of the European General Data Protection Regulation (GDPR) and other applicable data protection laws. For more details, please refer to our Privacy Policy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your personal data is always encrypted using advanced digital security systems before being transmitted to us. Additionally, robust technical measures safeguard our website against damage, destruction, and unauthorized access, ensuring a secure shopping experience for you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\r\n<div class=\"faq payments post-6814 type-faq status-publish hentry faq_cat-payments\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>What payment methods are accepted in the online store?<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">What payment methods are accepted in the online store?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/buyphone.be\/en\/author\/admin\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2024-12-27T19:37:08+01:00<\/span>\n<p class=\"wp-block-paragraph\">We accept the following payment methods:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Bancontact<\/strong><\/li>\n\n\n\n<li><strong>Credit cards<\/strong> (Visa, MasterCard)<\/li>\n\n\n\n<li><strong>Apple Pay<\/strong><\/li>\n\n\n\n<li><strong>Stripe<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\r\n<div class=\"faq payments post-2625 type-faq status-publish hentry faq_cat-payments\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>Can I modify or cancel my order after placing it?<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Can I modify or cancel my order after placing it?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/buyphone.be\/en\/author\/admin\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2024-12-16T12:28:34+01:00<\/span>\n<p class=\"wp-block-paragraph\">Once an order has been confirmed, it cannot be modified. However, you may request a cancellation by contacting our customer service before the order is processed or shipped. If the order has already been dispatched, you can still exercise your right of withdrawal within 14 days of delivery, as per EU Directive 2011\/83\/UE. In such cases, return shipping costs will apply.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For assistance, please contact our customer support team promptly.<\/p>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\r\n<div class=\"faq payments post-2624 type-faq status-publish hentry faq_cat-payments\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>Still have questions?<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Still have questions?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/buyphone.be\/en\/author\/admin\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2024-12-16T16:17:59+01:00<\/span>\n<p class=\"wp-block-paragraph\">We're here to help! If you need further assistance, feel free to contact our customer service team via email or phone. Visit our Contact Us page for details and support options.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\t\t<\/div>\r\n\r\n\t\t\r\n\t<\/div>\r\n\r\n\t\r\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Need Any Help? We are here to help you with any question. Stay in Touch Follow, Like, and Reach Out Anytime! E-mail wereply@buyphone.be Facebook buyphone.be X (Twitter) buyphone.be Instagram buyphone.be Telegram buyphonebe Online Chat Frequently Asked Questions Product Vos produits sont-ils des pi\u00e8ces Apple authentiques ? Vos produits sont-ils des pi\u00e8ces Apple authentiques ? admin2026-06-05T20:20:39+02:00 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/buyphone.be\/en\/wp-json\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/buyphone.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/buyphone.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/buyphone.be\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/buyphone.be\/en\/wp-json\/wp\/v2\/comments?post=16"}],"version-history":[{"count":3,"href":"https:\/\/buyphone.be\/en\/wp-json\/wp\/v2\/pages\/16\/revisions"}],"predecessor-version":[{"id":11805,"href":"https:\/\/buyphone.be\/en\/wp-json\/wp\/v2\/pages\/16\/revisions\/11805"}],"wp:attachment":[{"href":"https:\/\/buyphone.be\/en\/wp-json\/wp\/v2\/media?parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}