{"id":9926,"date":"2026-05-18T09:46:35","date_gmt":"2026-05-18T07:46:35","guid":{"rendered":"https:\/\/buyphone.be\/withdrawal-form\/"},"modified":"2026-05-18T11:30:38","modified_gmt":"2026-05-18T09:30:38","slug":"withdrawal-form","status":"publish","type":"page","link":"https:\/\/buyphone.be\/en\/withdrawal-form\/","title":{"rendered":"Withdrawal Form"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9926\" class=\"elementor elementor-9926\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-437cf3ee e-flex e-con-boxed e-con e-parent\" data-id=\"437cf3ee\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-2e5b20d e-con-full e-flex e-con e-child\" data-id=\"2e5b20d\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54bb349 elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"54bb349\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-7cde7bb859728a21207628191890e260\"><div class=\"porto-u-main-heading\"><h2 data-plugin-animated-words data-plugin-options=\"{&quot;startDelay&quot;:0,&quot;minWindowWidth&quot;:0,&quot;animationName&quot;:&quot;fadeIn&quot;,&quot;contentType&quot;:&quot;word&quot;}\"  >Withdrawal Form<\/h2><\/div><div class=\"porto-u-sub-heading\" style=\"\"><p>\u00a0<\/p><p>If you have placed an order on buyphone.be and wish to exercise your right of withdrawal, you are at the right place. In accordance with European Union consumer protection laws, you have a period of 14 calendar days from the day after receiving your order to withdraw from your purchase, without providing any reason.<\/p><p>To notify us of your decision, simply fill in the form below. Our customer service team will contact you within 1\u20132 business days with detailed return instructions.<br \/><br \/>This form is intended for customers who wish to withdraw from their purchase contract with buyphone.be. Please fill in the details of your order below so we can process your withdrawal request.<\/p><\/div><style>.porto-u-7cde7bb859728a21207628191890e260.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-400adf5 elementor-widget elementor-widget-porto_contact_form\" data-id=\"400adf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_contact_form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f9927-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"9927\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/9926#wpcf7-f9927-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"9927\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f9927-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p style=\"margin-bottom: 21px;\"><label for=\"withdrawal-order\">Order number & purchased item(s) <span style=\"color:#cc0000\">*<\/span><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"order-info\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" id=\"withdrawal-order\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"e.g. #12345 - iPhone 13 battery\" value=\"\" type=\"text\" name=\"order-info\" \/><\/span><\/p>\n\n<p style=\"margin-bottom: 21px;\"><label for=\"withdrawal-order-date\">Ordered on <span style=\"color:#cc0000\">*<\/span><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"order-date\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date form-control\" id=\"withdrawal-order-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"order-date\" \/><\/span><\/p>\n\n<p style=\"margin-bottom: 21px;\"><label for=\"withdrawal-receipt-date\">Received on <span style=\"color:#cc0000\">*<\/span><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"receipt-date\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date form-control\" id=\"withdrawal-receipt-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"receipt-date\" \/><\/span><\/p>\n\n<p style=\"margin-bottom: 21px;\"><label for=\"withdrawal-name\">Your name <span style=\"color:#cc0000\">*<\/span><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"customer-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" id=\"withdrawal-name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"customer-name\" \/><\/span><\/p>\n\n<p style=\"margin-bottom: 21px;\"><label for=\"withdrawal-address\">Your postal address <span style=\"color:#cc0000\">*<\/span><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"customer-address\"><textarea cols=\"40\" rows=\"4\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required form-control\" id=\"withdrawal-address\" aria-required=\"true\" aria-invalid=\"false\" name=\"customer-address\"><\/textarea><\/span><\/p>\n\n<p style=\"margin-bottom: 21px;\"><label for=\"withdrawal-email\">Your email address <span style=\"color:#cc0000\">*<\/span><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"customer-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-control\" id=\"withdrawal-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"customer-email\" \/><\/span><\/p>\n\n<p style=\"margin-bottom: 21px;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"terms-acceptance\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"terms-acceptance[]\" value=\"I accept the withdrawal conditions\" \/><span class=\"wpcf7-list-item-label\">I accept the withdrawal conditions<\/span><\/label><\/span><\/span><\/span><\/p>\n\n<p style=\"margin-bottom: 13px;\"><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-primary\" type=\"submit\" value=\"Send my withdrawal request\" \/><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bf640c elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"0bf640c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-7cde7bb859728a21207628191890e260\"><div class=\"porto-u-sub-heading\" style=\"\"><p style=\"margin-bottom: 13px;\">\u00a0<\/p><hr \/><h2>Effects of Withdrawal<\/h2><p>If you withdraw from this contract, we will reimburse all payments received, including the costs of standard delivery, without undue delay and no later than 14 days from the day we are informed of your decision. Reimbursement will be made using the same means of payment as your initial transaction, at no extra cost to you. The seller may withhold the refund until the goods have been received back or until the buyer has supplied evidence of having sent back the goods, whichever is the earliest.<\/p><p>The buyer must send the goods back without undue delay and in any event not later than 14 days from the day they communicate their withdrawal. <strong>The direct costs of returning the goods shall be borne exclusively by the buyer.<\/strong> The buyer is only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics, and functioning.<\/p><h2>Exceptions<\/h2><p>In accordance with Article 16 of Directive 2011\/83\/EU, the right of withdrawal does not apply to:<\/p><ul><li>Sealed goods unsuitable for return due to health protection or hygiene reasons that have been unsealed after delivery;<\/li><li>Goods made to the consumer's specifications or clearly personalised;<\/li><li>Sealed audio or video recordings or sealed computer software that have been unsealed after delivery.<\/li><\/ul><h2>Contact<\/h2><p>For any question regarding your right of withdrawal, please contact us at <a href=\"mailto:info@buyphone.be\">info@buyphone.be<\/a>.<\/p><\/div><style>.porto-u-7cde7bb859728a21207628191890e260.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Withdrawal Form \u00a0 If you have placed an order on buyphone.be and wish to exercise your right of withdrawal, you are at the right place. In accordance with European Union consumer protection laws, you have a period of 14 calendar days from the day after receiving your order to withdraw from your purchase, without providing [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9926","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/buyphone.be\/en\/wp-json\/wp\/v2\/pages\/9926","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/buyphone.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/buyphone.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/buyphone.be\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/buyphone.be\/en\/wp-json\/wp\/v2\/comments?post=9926"}],"version-history":[{"count":2,"href":"https:\/\/buyphone.be\/en\/wp-json\/wp\/v2\/pages\/9926\/revisions"}],"predecessor-version":[{"id":9975,"href":"https:\/\/buyphone.be\/en\/wp-json\/wp\/v2\/pages\/9926\/revisions\/9975"}],"wp:attachment":[{"href":"https:\/\/buyphone.be\/en\/wp-json\/wp\/v2\/media?parent=9926"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}